HandyMama Is Changing On-demand Service Industry In Dhaka, One Service At A Time
Your office begins at 9:00 am, sharp. You and your partner (husband or wife) both have full-time jobs. Although your office usually ends at about 6 pm on good days, it often takes about 9:00 pm to get home. Thanks to Dhaka’s excruciating and unpredictable traffic. When you finally return home, you are exhausted and there are still more chores to be taken care of. You change. Respond to a few more emails. Do some social networking. By the time you are done, it is past 12:00 am and you give up the hope of cleaning that untidy room and instead head to bed. Life is tough in a capitalistic society! A 24-hours day looks like a conspiracy!
Often you feel there aren’t enough hours in the day to get all your chores done. Between work, family, hobbies, social life and exercise, when are you supposed to fit in cleaning, find a carpenter, or a painter or a plumber to get that thing done or fix that thing? Insufficiency is a terrible feeling. Don’t be disheartened. You are not alone. This is the story of most urbanites these days. The pace of our lives in cities has increased tremendously leaving us in a limbo of time scarcity. This is where HandyMama, an online maintenance services platform for the households and businesses, comes in.
HandyMama has helped thousands of households and businesses save time and be productive while it takes care of their cleaning or home appliances fixing, plumbing, property management, painting or any other maintenance job. HandyMama not only connects households and offices to trusted service professionals, it calls taskers, it helps them save time, improve productivity and keep home and office tied up.
HandyMama app allows you to outsource your chores to verified and skilled professionals directly from your mobile phone while you are having some extra hours being productive or enjoying time with your loved ones. The app has been designed so users can browse through services by categories, such as cleaning, plumbing, electrical, home appliance maintenance, interior design, painting, carpentry, property management, computer servicing, laundry service, pest control, and pack and shift.
HandyMama App: Service Delivery 2.0
It turns out that your home cleaner or painter is just a matter of pushing a button.
HandyMama has launched an updated version of its Android app this month. The app comes with a handful of new features and improved user experience. Primarily, HandyMama app allows you to outsource your chores to verified and skilled professionals directly from your mobile phone while you are having some extra hours being productive or enjoying time with your loved ones.
The app has been designed so users can browse through services by categories, such as cleaning, plumbing, electrical, home appliance maintenance, interior design, painting, carpentry, property management, computer servicing, laundry service, pest control, pack and shift and so on.
You can place a booking simply selecting a category and specifying the service you want.
The service – and the app – is intuitive to use. Once you have signed in, you simply click on the icon of the service you want to avail, enter your address and it gives you a few details. You go through the details and place an order by tapping the service. Within about half an hour you will receive a call from HandyMama Customer Care asking you for confirmation of service specifics, after a few minutes of confirmation, you get a quotation and if you agree and approve, they set you up with a best-matched professional from your proximity who gets to your place at your designated time or within 2 to 3 hours to get your job done.
Essential services meet expertise and reliability
Sometimes it is hard to find all the essential services in one place. Even if you can source the services you need from different places, it is hard to verify expertise or reliability of a service professional along with the transparency in pricing. Be it your office or home, often these tasks are sensitive in nature. Take, for instance, you need someone to shift your home or clean your office or fix a home appliance, you should not take chances with these things. If you can’t verify the skill of a professional, it might lead to some sort of damages beyond repair. However, if you use HandyMama, you are covered with security and service warranty.
HandyMama has developed a roaster of verified expert professionals in a handful of service areas that you need daily. HandyMama team told us that “it has been deliberate in selecting service categories to build capacity and expertise through a rigorous 6 step process. After much hustle and countless conversations with users, it has developed a list of 12 categories of services that it offers now. This sense of selectiveness has helped it develop organization-wide expertise on these areas, build a substantial capacity of expert service professionals for each category and ensure excellent service quality.”
When HandyMama onboards a service provider, it thoroughly verifies his or her background and skills and only then it makes a professional tasker active in the system to be assigned to serve a customer.
On top of that, HandyMama offers service quality warranty. If anything goes wrong in the process of fixing an electronic appliance or moving a house, you have HandyMama to lodge a complaint or ask for compensation as HandyMama takes the responsibility and have you covered with a service warranty.
Why worry about finding an expert cleaner or painter or an electrician? let HandyMama take care of your chores while you be productive and do more with your life and work.
When HandyMama onboards a service provider, it thoroughly verifies his or her background and skills and only then it makes a professional tasker active in the system to be assigned to serve a customer. On top of that, HandyMama offers service quality warranty. If anything goes wrong in the process of fixing an electronic appliance or moving a house, you have HandyMama to lodge a complaint or ask for compensation as HandyMama takes the responsibility and have you covered with a service warranty.
Custom made service packages
Every one of us has different needs. Service, be it fixing a TV or cleaning your home, or painting your office, is a complicated affair. Probably you don’t need an entire day of an electrician or a painter, but often it is hard to bargain that way because of the nature of the job and you end up paying for the entire day.
Similarly, if you want a cleaning service for an entire month, finding a suitable arrangement for such a need can be challenging. HandyMama has it covered for you. While placing an order for a service, you can choose hourly, weekly and monthly plan and avail the service according to your needs.
Bend time and save money
Technology can help you bend time and save money. In today’s world, the distance between your service provider and you should shrink — or grow — based on the apps you use and how you’re using them.
Consider time. It’s often easier if you can find a household or office help when you need one and outsource your chores whenever they come up while you focus on the works that matter. But you often don’t have that luxury. For instance, finding an electrician or cleaning your room takes hours. These are the works that sap your energy which should not be the case. This is the problem HandyMama has been solving for you. It has built a wonderful infrastructure, a network of reliable service providers and expertise to ensure that you can save time by letting expert service professionals do your low-value works while you focus on doing what matters to you and that too in a cost-efficient manner.
Today, thousands of HandyMama users use HandyMama app or website to find and book a service professional while paying them per task basis or hourly basis which saves them both money and time. Find a service professional by simply pushing a button on your mobile and then pay for the work done or what you hired for.
The idea of quality is subjective in the service industry. Our understanding of good or bad service is limited by our experience. Often when you buy a service, you can’t say this is what I want. There is no quality checklist and nobody in service business offers one and thus nobody in service business guarantees quality. While this is the norm in the market, this is inconvenient for you as a customer. This means if you are not happy with the service quality, your only way is to let it go. Not anymore.
With HandyMama, you get 100% satisfaction guarantee. HandyMama told us, “if you are not happy, we arrange the service again. We make sure that our service professionals bring a smile to your face.”
Empowering service professionals and creating opportunities
HandyMama treats taskers and professionals as entrepreneurs and works hard to ensure enough work for them on a daily basis. Since HandyMama ensures proper customer service and aspires to build a long-term relationship with customers, it brings more opportunities for the service professionals allowing them to earn more.
HandyMama has created over 15000 opportunities in the past one year and helped many taskers to earn more with their time.
Hire Trusted Professionals For All Your Service Needs. Let HandyMama Save You Time and Money.
HandyMama is here to make your life easier. It takes the pain of finding a cleaner or service professional out of your daily schedule, it ensures safety and quality and empowers you to do more with your time and money!
Next time, you need cleaning service or painting or a plumbing or an electronic appliance fixing, consider pushing the green home icon on your mobile phone, yes, that’s HandyMama app or go to HandyMama website. There is more to life than just worrying about your home or office maintenance.
(This is a promoted story created by Future Startup’s branded content studio Storylab in collaboration with HandyMama communications team.)