The voyage of building a brilliant company takes conscious effort. I have always this question that 'what it takes to build a great company, why few companies do so much than others'. Fortunately, few days back I chanced upon a brilliant revised edition of ‘In Search of excellence’ written by excellence guru Tom Peters & Robert H. Waterman JR. The book is wonderful assertion of building a great company and a treasure trove of lessons learned from America’s best run companies.
Through an 8 points practical and tested principles Peters and Waterman JR guides us towards building a company that stays on top and sustain.
A bias for action: A preference for doing something-anything-rather than sending a question through cycles and cycles of analyses and committee reports.
Staying close to the customer-learning his preference and catering to them
Autonomy and entrepreneurship- breaking the corporation into small companies and encouraging them to think independently and competitively
Productivity through people: creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company’s success
Hands-on, value driven-insisting that executives keep in touch with the firm’s essential business
Stick to the knitting-remaining with the business the company knows best
Simple form, lean staff-few administrative layers, few people at the upper levels
Simultaneous loose-tight properties- fostering a climate where there is dedication to the central values of the company combined with tolerance for all employees who accept those values