Enter Tanvir Haider Chaudhury:
It has mostly to do with letting people understand how they are contributing to the organization. Even if they are peons or guards, they need to understand the big picture, the meaning of their work and this is what he does.
There is a story about a sweeper at NASA who was extremely meticulous about her work. One day a person asked her why are she so meticulous because a tiny flaw in sweeping does not matter in the great scheme of things. She then asked the man what he thinks she was doing there? The man asked her the same question back. She replied I’m putting the first human being on the moon. This understanding of purpose is what moves people.
People are not machines. They need to make sense of what they are doing to themselves.
You can’t just treat people as cogs in the wheel where they are doing something because of their position in the organization. I never try to do that. I recall a time when I was in that position once.
You need to motivate people by telling them what their work means and what their role is and how they are contributing to the organization.
You need to make people understand that you are responsible for what you say you will do. You may be a manager or you maybe delegating work, but the responsibility stays with you.
Give people a sense of the big picture and how they fit into it and why their contributions are crucial, the rest should follow.